客服英文簡歷能夠吸引對(duì)方的因素有很多，最重要還是其內(nèi)容。
客服英文簡歷范文
Personal information
yjbys
Nationality: China
The current residence, guangzhou national: han
Home record to: sichuan height and weight: 162 cm ? 50 kg
Marital status: single age: 25 years old
Objective and work experience
Talent types: ordinary job ?
Position: department store chain/retail service class: market planning, market sales/marketing, customer service:
Working fixed number of year: 2 titles: no title
Job type: full-time can date: at any time
Salary: 2000-3500 work area of hope: guangzhou
Working experience:
* * * company name: guangzhou leather factory start-stop years: in 2009-02-2009-03
Industry: company nature: privately operated enterprise belong to footwear/leather/toys
Positions: market customer service
Job description: 1, in the related the information posted on the website, telephone or E-mail reply intention franchisees message.
2, view the company's web site intended franchisees message every day, to call back.
3, to the existing franchisees telephone pays a return visit, to give answers to questions they put forward some good Suggestions collected collect give leadership, collect the sales performance of last month, every month what style sells well, analyze the sales situation, sorting, provide data analysis report; Will also give them some sales guidance (such as asking what activity recently doing, receiving the effect how, to know to do well the store experience, and introduce the leadership of the sales way at ordinary times transfer to them).
Leaving reason: a little things need to be home
* * * company name: zhongshan computer services co., LTD., start-stop years: 2008-03-2008-12
Nature of the company: private sector by sector: the computer industry
Positions: assistant station-master
Job description: in the lenovo after-sales service, is the company's hotline engineer at first, through the lenovo internal engineer certification after engaged in customer service work. Responsibilities: 1, receiving platform for distributed problem list every day.
2, assist engineer to follow up, will follow up production reports to webmaster, ensure that every problem has receive timely treatment, avoid customer complaints.
3, analysis of pit with lenovo and related data, if not meet the requirements of lenovo, find out the reason for processing in a timely manner.
Leaving reason: in order to seek better development
Education background
Graduated from college, southwest university of science and technology
Highest degree: bachelor's degree: bachelor's degree in management Graduation date: 2008-06-01
Specialty: the second professional e-commerce:
Trained experience: beginning years Termination of the years The school (institution) professional certification certificate number
2004-09 2008-01 southwest university of science and technology, electronic commerce diploma, degree, 106191200805004042
Language ability
Language: good English
Poor mandarin level: level: good cantonese
Ability to work and other specialty
Two years work experience, is mainly engaged in the work of customer service and market, strong interpersonal communication skills, able to handle the relationship between the customer; Familiar with Microsoft OFFICE and other OFFICE software, operating system; Familiar with VB, JAVA, C language, etc.; Familiar with photoshop, coreldraw, flash and other software.
Detailed personal autobiography
I character cheerful, optimistic, strong personality, who never bow before difficulties, always want to do everything you can to take the initiative to solve and accept ability.
中文翻譯
個(gè)人信息
yjbys
國 籍： 中國
目前住地： 廣州 民 族： 漢族
戶 籍 地： 四川 身高體重： 162 cm?50 kg
婚姻狀況： 未婚 年 齡： 25 歲
求職意向及工作經(jīng)歷
人才類型： 普通求職?
應(yīng)聘職位： 百貨/連鎖/零售服務(wù)類：市場(chǎng)策劃、市場(chǎng)銷售/營銷類、客戶服務(wù)類：
工作年限： 2 職 稱： 無職稱
求職類型： 全職 可到職日期： 隨時(shí)
月薪要求： 2000--3500 希望工作地區(qū)： 廣州
工作經(jīng)歷：
公司名稱： 廣州***皮具廠起止年月：2009-02 ～ 2010-03
公司性質(zhì)： 民營企業(yè)所屬行業(yè)：鞋業(yè)/皮具/玩具
擔(dān)任職務(wù)： 市場(chǎng)客服
工作描述： 1、在相關(guān)網(wǎng)站上發(fā)布招商信息，電話或者是郵件回復(fù)意向加盟商的留言。
2、每天查看公司網(wǎng)站意向加盟商的留言，給予電話回復(fù)。
3、對(duì)已有的加盟商電話回訪，對(duì)于他們提出的有些問題給予解答，好的建議收集起來匯總給領(lǐng)導(dǎo)，每個(gè)月都會(huì)收集上個(gè)月的銷售業(yè)績，哪些款式賣的好，對(duì)銷售情況進(jìn)行分析、整理，提供數(shù)據(jù)分析報(bào)告;同時(shí)還會(huì)給他們一些銷售方面的指導(dǎo)(比如詢問最近在做什么活動(dòng)，收到的效果如何，把自己了解到的做得好的店鋪的經(jīng)驗(yàn)以及平時(shí)領(lǐng)導(dǎo)介紹的銷售方式傳輸給他們)。
離職原因： 有點(diǎn)事情需要回家處理
公司名稱： 中山***計(jì)算機(jī)服務(wù)有限公司起止年月：2008-03 ～ 2008-12
公司性質(zhì)： 私營企業(yè)所屬行業(yè)：計(jì)算機(jī)業(yè)
擔(dān)任職務(wù)： 站長助理
工作描述： 從事聯(lián)想售后服務(wù)，起初是公司的熱線工程師，通過聯(lián)想的內(nèi)部工程師認(rèn)證后從事客服方面的工作。 職責(zé)：1、每天接收平臺(tái)下發(fā)的問題單。
2、協(xié)助工程師跟進(jìn)問題單，將跟進(jìn)情況制作報(bào)表發(fā)給站長，保證每個(gè)問題單都得到及時(shí)的處理，避免客戶投訴。
3、分析維修站與聯(lián)想結(jié)費(fèi)相關(guān)的數(shù)據(jù)，如果沒有達(dá)到聯(lián)想要求的標(biāo)準(zhǔn)，找出其中的原因及時(shí)處理。
離職原因： 為了尋求更好的發(fā)展
教育背景
畢業(yè)院校： 西南科技大學(xué)
最高學(xué)歷： 本科獲得學(xué)位: 管理學(xué)學(xué)士學(xué)位 畢業(yè)日期： 2008-06-01
所學(xué)專業(yè)： 電子商務(wù) 第二專業(yè)：
培訓(xùn)經(jīng)歷： 起始年月 終止年月 學(xué)校(機(jī)構(gòu)) �！I(yè) 獲得證書 證書編號(hào)
2004-09 2008-01 西南科技大學(xué) 電子商務(wù) 畢業(yè)證，學(xué)位證 106191200805004042
語言能力
外 語： 英語 良好
國語水平： 優(yōu)秀 粵語水平： 較差
工作能力及其他專長
兩年工作經(jīng)驗(yàn)，主要是從事客戶服務(wù)以及市場(chǎng)方面的工作，溝通能力強(qiáng)，能夠很好的處理與客戶之間的關(guān)系;熟悉OFFICE等辦公軟件，操作系統(tǒng);熟悉VB，JAVA，C語言等;熟悉photoshop、coreldraw，flash等軟件。
詳細(xì)個(gè)人自傳
本人性格開朗，樂觀向上，個(gè)性頑強(qiáng)，在困難面前從不輕易低頭，總是想盡一切辦法主動(dòng)解決，接受能力強(qiáng)。