英文道歉信范本
英文道歉信范本1
Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at*******.
Yours in service
Tony
英文道歉信范本2
Dear Bob,
I am the Chinese student who stayed in your apartment during my vacation in Canada. Now I have returned home in China and the purpose of my writing this letter is to express my sincere apology for the stupid mistake I have made.
Upon arriving home, I found the music CD which belongs to you in my luggage. I am in great worry because I know this your birthday present from your wife. Your CD will be sent immediately through EMS in the very near future. I have been told it will take about a week to reach Canada .
Once again, please accept my sincere apology for any inconveniences I have caused. Thank you for your understanding and please send me a reply at your earliest convenience.
Sincerely yours,
Li Ming
英文道歉信范本3
尊敬的客人：
您入住本酒店，本酒店對(duì)此表示十分的感謝。由于本酒店進(jìn)行維護(hù)施工，在9：00-12：00和14：00-18：00兩個(gè)時(shí)段會(huì)有小量噪音，由此對(duì)您帶來了不便，表示歉意。希望您能配合我們和諒解我們。再一次向您表示最誠摯的歉意。
XXX酒店
20xx年x月x日
英文道歉信范本4
Dear_____,
I am writing this letter to express my apology that ______________.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
_________
親愛的_____，（對(duì)方姓名）
我寫這封信以表達(dá)我的道歉 ______________（道歉原因）。
對(duì)此我深感抱歉。
我再次對(duì)給您造成的任何不便深感歉意，希望您能理解我的處境并接受我的.道歉。
謹(jǐn)啟
_________（自己姓名）
英文道歉信范本5
親愛的客人：
您好!首先請(qǐng)?jiān)试S我對(duì)您遇到的預(yù)定沒有房間的問題給您帶來的不便致以真誠的道歉。由于近來客人較多，客房緊張，導(dǎo)致有些客人無法入住，我們深感抱歉。
我們可以介紹您去與我們同等檔次的酒店，還有不知您方不方便把您的姓名和聯(lián)系方式留下，如果有了房間我們會(huì)在第一時(shí)間通知您并免費(fèi)接您回來，為了表示我們的歉意，我們決定在您入住時(shí)給你一定折扣折并免費(fèi)提供早餐。
祝您過得愉快!
XXX酒店
20xx年x月x日
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