標(biāo)準(zhǔn)英文道歉信
致歉信的格式及范文(如何寫致歉信) 致歉信一般是因自己失誤或拒絕，引進(jìn)對方的不快，以表示賠禮道歉，消除曲解，增進(jìn)友誼和信賴的信函。下面是關(guān)于標(biāo)準(zhǔn)英文道歉信的內(nèi)容，歡迎閱讀！
范文1：英文道歉信
Dear John,
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.
By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours,
xxx
范文2：英文道歉信
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Regards,
xxx
范文3：英文道歉信
Dear Ms Winston,
親愛的溫斯頓女士：
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
我的目的是向您表示誠摯的歉意，對于您在上個月安裝互聯(lián)網(wǎng)高速服務(wù)時可能遇到的任何不便。
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
我剛從這個假期回來，發(fā)現(xiàn)你的文件在我的籃子里。我一看你的案子，就知道你的JAU了。第二十要求改變服務(wù)的方式不知怎么地從裂縫中溜走了。我能給出的唯一可能的解釋是，我們最近發(fā)生了一些關(guān)鍵的員工變動，這可能導(dǎo)致您的信被忽略。
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
因此，我已指示我們的`安裝小組在本周末之前與您聯(lián)系，以便為您安排一個方便的時間，以便他們能夠去您家安裝您的新路由器，并對您的軟件進(jìn)行必要的調(diào)整。
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
由于這次的嚴(yán)重疏忽，作為我們對您作為我們的客戶的感謝的證明，我們將免費(fèi)為您提供頭三個月的高速服務(wù)。因此，您的帳戶將不會計費(fèi)到今年六月。
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
溫斯頓女士，讓我向你保證，在你的情況下發(fā)生的事情不典型的CableNet的客戶服務(wù)水平。我們將繼續(xù)致力于為您和我們所有的客戶提供最高的服務(wù)標(biāo)準(zhǔn)。
If you have any questions please don't hesitate to call me.
如果你有任何問題，請不要猶豫，123456點鐘打電話給我。
Yours in service
您的服務(wù)
Tony
托尼
Manager, customer solutions
客服經(jīng)理
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